NOISES: • (Other than those during grinding of small bones and fruit pits): These are usually caused by accidental entry of a spoon, bottle cap, dishwasher knockout plug or other foreign object. • To correct this, turn off the electrical switch and the water. After the disposal has stopped running, remove the object from the disposal. WARNING: Never put your hands or fingers inside disposal. • A humming noise with no grinding could be that the turn table is not rotating.
UNIT DOES NOT START: • Unplug the power cord or turn either the wall switch or breaker box switch to the “OFF” position, depending on your model and wiring configuration. • Remove the stopper. • Check to see if the turntable will rotate freely, in either direction, using a wooden spoon. • If the turntable rotates freely, check the re-set button to see if it has been tripped. • The re-set button is red and located opposite the discharge elbow, near the bottom. Push the button in until it clicks and remains depressed. • If the re-set button has not been tripped, check for shorted or broken wires connecting to the disposal. • Check the electrical power switch, fuse box or circuit breaker. • If wiring and electrical components are intact, the unit may have an internal problem that requires service or replacement. NOTE: if you are not familiar with electrical power and procedures, call a qualified electrician.
IF THE TURNTABLE DOES NOT ROTATE FREELY: • Turn off the disposal and the water, then power off. • After the disposal has stopped running, check for any foreign object(s) lodged between the turntable and grind ring. • Dislodge any object(s) by rotating the turntable, in either direction, with a wooden spoon and remove the object(s). Unjamming wrench service kit available for order on moen.com part number 1037. • If no foreign object is present, there may be an internal problem that requires service or replacement. • After turning the power back on, press the red reset button before resuming use.
If the garbage disposal still isn’t working, please give us a call so we can schedule a service technician to come evaluate the disposal and repair options.